Fervorlab

Privacy Policy

Effective Date: July 1, 2025

1. Purpose of Personal Information Processing

Fervorlab ("Company") processes personal information for the following purposes. The personal information being processed will not be used for purposes other than those listed below, and if the purpose of use changes, we will take necessary measures such as obtaining separate consent.

  • Service provision and contract fulfillment
  • Member registration confirmation and identity verification for membership services
  • Processing customer inquiries and providing customer service
  • Service improvement and new service development
  • Restricting usage for members who violate laws and company terms
2. Personal Information Processing and Retention Period

The Company processes and retains personal information within the retention and use period according to laws or the retention and use period agreed upon when collecting personal information from data subjects.

Retention Periods

  • Member information: Until membership withdrawal
  • Service usage records: 3 years
  • Customer inquiries and consultation records: 3 years
  • Payment information: 5 years (E-commerce Act)
3. Personal Information Items Processed

The Company processes the following personal information items:

Required Items

  • Email address
  • Service usage records
  • Access logs, Cookies

Optional Items

  • -
4. Provision of Personal Information to Third Parties

The Company processes personal information only within the scope specified in Article 1 (Purpose of Personal Information Processing) and provides personal information to third parties only when there is consent from the data subject, special provisions of law, or other legal grounds.

Currently, the Company does not provide personal information to third parties.

5. Rights and Obligations of Data Subjects and Methods of Exercise

Data subjects may exercise the following personal information protection-related rights against the Company at any time:

  • Request for notification of personal information processing status
  • Request for access to personal information
  • Request for correction or deletion of personal information
  • Request for suspension of personal information processing

The above rights can be exercised through written documents, email, fax, etc., and the Company will take action without delay.

6. Measures to Ensure Safety of Personal Information

The Company implements the following technical, administrative, and physical measures necessary to ensure safety:

Technical Measures

  • Personal information encryption
  • Technical measures against hacking
  • Security program installation and updates

Administrative Measures

  • Minimizing personal information handling staff
  • Regular staff training
  • Establishing personal information handling regulations

Physical Measures

  • Access control to computer rooms and storage rooms
  • Locking devices for personal information storage areas
  • Locking devices for document security
7. Personal Information Protection Officer

The Company designates a Personal Information Protection Officer to take overall responsibility for personal information processing and to handle complaints and remedy damages related to personal information processing.

Personal Information Protection Officer

Email: ferv0r2Lab@gmail.com
Phone: +82-10-7103-2146
Address: 176-10 Sadang-ro, Dongjak-gu, Seoul, South Korea
8. Changes to Privacy Policy

This Privacy Policy is effective from the implementation date, and if there are additions, deletions, or corrections to changes according to laws and policies, we will notify you through announcements 7 days before the implementation of the changes.

Effective Date: July 1, 2025

© 2025 Fervorlab. All rights reserved.

If you have any questions regarding personal information, please contact us at any time.

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